Strategy, branding & workshops
Customer journey workshop
Measures along the guest journey.
Marketing planning along the customer journey: which online and offline measures suit each phase best?
What is included
- Defining personas
- Customer journey theory with the 4 Ps
- Evaluating existing touchpoints
- Extending the customer journey
- Q&A session
Good to know
The workshop runs 3 to 4 hours, including preparation, Q&A and handout.
Initial consultation
30 minutes that create clarity.
In 30 minutes we tell you how we work — and you tell us where your business stands today. What follows is either a collaboration worth having, or at least a conversation that opens new perspectives. Free, no obligation.